St Neot’s Preparatory School provides education for children between the ages of 2 and 13. The school is based in a wonderful rural setting on the outskirts of Hampshire. Having had the same cleaning contractor for many years, the Bursar, Andrew Brown, decided that it would be an ideal opportunity to put the contract out to tender.
We were thrilled to be one of the four chosen cleaning companies to visit St Neot’s back in January 2019. With a great deal of experience in the education sector, we were confident that we could provide them with a cost-effective solution to their cleaning needs. Being in a remote area, we knew that finding reliable cleaners would be top priority but having local Contracts Managers means that we always have a pool of good cleaners looking for work.
Thankfully, we were able to demonstrate to Andrew that we would be the best company for the job…
“We chose Rapid based on price coupled with the ability to do the job. We believed that Rapid could deliver what they were promising and I talked to other schools in the area who were happy with the service they were providing.”
Eighteen months later and Andrew rightly points out that “a cleaning company is only as good as its cleaners”. As an employer, we are all too aware that our reputation is in the hands of our cleaners and we work very hard to ensure that our employees feel valued and appreciated. At St Neots we have managed to train up and nurture a team of reliable staff who consistently provide an excellent service.
“Once the team settled down, everything has been very good. I see and talk to Frank (Contracts Manager) and Sabeeh (Operations Manager) regularly and they have a good handle on what is going on. Anything I bring up gets the necessary attention and is resolved quickly and efficiently.”
We are confident that we are providing good value for money at St Neot’s, where a clean working environment for staff and pupils is essential. We look forward to a long and happy relationship with them.