Our First Rapid Superstar of 2026!

Naomi Love who is the cleaning supervisor at Binks, Dorset

Naomi shared that receiving the Rapid Superstar award makes her feel appreciated and recognised for her efforts. She has been with Rapid for 7 years, including 4 years at Binks.

She enjoys the flexibility of her working hours, the supportive team environment, and the strong support she receives from colleagues.

In a thoughtful gesture, Naomi plans to use her gift card to buy presents for the rest of the cleaning staff, recognising their hard work and contribution.

This is what Rapid's Contracts Manager, and Binks, had to say about Naomi:

Michael House, from Rapid Clean, said:

“Nothing is ever too much trouble for Naomi; she is always willing to help… She even supports other sites while ensuring her own is fully covered. She is highly professional, with excellent communication skills, and always reports any changes or issues promptly.”

Binks said:

“I find Naomi very easy to deal with. She always takes onboard any requests or feedback and gets issues sorted straight away… She would be a worthy recipient of this award.”

🌟 Runner-Ups & Standout Nominees

We had an incredible number of nominations this quarter, making the decision extremely difficult. Here are some of the outstanding individuals who were recognised. To show our appreciation, each nominee will receive a personalised letter and a small gift:

Kate Butler who cleans Steve Vick International, in Wiltshire

Karolina Podralska, from Rapid Clean, said:

"In January, during a serious water leak at Steve Vick, Kate demonstrated outstanding professionalism and dedication. Working alone, she stayed on-site until nearly midnight awaiting the client, remaining calm under pressure and acting responsibly to prevent damage - successfully ensuring no electrical equipment was affected. Kate worked collaboratively to reach the client and manage the situation effectively. Her actions reflected all company values, and her commitment, reliability, and professionalism have made her a valued member of the team, deserving of recognition."

Steve Vick International said:

"Kate is highly regarded for her thorough work and polite manner, but she truly stood out during a late-night emergency at the office. She discovered a burst water pipe causing significant flooding. Acting immediately, she went through the water to try to shut off the valve and, when unsuccessful, took initiative to locate and contact alternative management despite initial difficulties. Her persistence led to reaching a Director and preventing what could have been major flood damage to the business. Although clean-up took significant time, the impact was contained thanks to her quick thinking and determination. Her actions demonstrate exceptional dedication and professionalism, making her highly deserving of the Rapid Superstar Award."

Sandra Rose who cleans The Drayton Surgery, in Hampshire

Anne Sheen, from Rapid Clean, said:

"Sandra is the supervisor there and has a lovely relationship with the client.  I took over the site in a bad condition, with it being understaffed, and Sandra has gone above and beyond to keep it running smoothly whilst I try to recruit. Sandra is great at communicating with me as well."

The Drayton Surgery said:

"It is wonderful news to hear that Sandra has deservedly been nominated for the Rapid Superstar Award. Since joining The Drayton Surgery, Sandra has done a wonderful job, far exceeding our expectations of a cleaner, and shows experience of someone that far exceeds what the role entails. Sandra is approachable, kind and devoted to her role. I have been fortunate enough to experience her work ethic, consistency and attitude in an abundance. She is a great example for every employee to follow, and we never get anything less than 100% from her. She keeps our staff up-to-date at all times regarding everything cleaning and staff related and we could not ask, or wish, for a better professional. It has been an honour to work with Sandra and she is very much deserving of going the whole way and winning this award! Well done Sandra!"

Sheila Fernandes Lima Lopes who cleans The Chiltern School & Konica Minolta, in Bedfordshire

Aukse Lekaviciute, from Rapid Clean, said:

"She, with very short notice, would come with me for deep cleans no matter if it's a Saturday or during school holidays. Sometimes, even changing or adapting family arrangements. And of course, she is brilliant cleaner."

The Chiltern School said:

"Sheila is part of the team Suzie oversees, and they have maintained the school's cleaning standards for some time now. Sheila and the team are hardworking, friendly and reliable - this consistency is greatly appreciated across the school. We would like to thank you and recognise the team’s continued efforts and commitment."

Konica Minolta said:

"Writing this email to acknowledge her nomination was a no brainer for me. In the past, we haven’t always found cleaners who could meet the high standards required and unfortunately we’ve had to let them go. When we approached Rapid Clean, I made it very clear that the standard needed to be exceptional. Sheila has been outstanding! She is approachable, hardworking and nothing is ever too much trouble for her. She takes great pride in her work, ensuring the place is spotless every time she leaves. Sheila knows exactly what she’s doing and consistently delivers without cutting corners. We are extremely impressed with the service we are receiving and hope it continues at this high level. We’re very happy to have Sheila on board - she truly feels like part of the team. I genuinely believe she deserves to win this award."

Loreta Dudaviciene who cleans Manorfield School, in Surrey

Ingrid Antonio, from Rapid Clean, said:

"Loreta is an extremely supportive member of the team. She helps out with cover work and does an excellent job. She is an incredibly hard worker who deserves recognition."

Manorfield School said:

"We are pleased to hear that Loreta has been nominated for this award. Loreta goes above and beyond for everyone at Manorfield, she is thorough and the school is always clean and tidy. We feel she would be truly deserving to receive this award."

Carol Hendin who cleans Bristol Grammar School

Jolanta Kusznerko, from Rapid Clean, said:

"Her communication is always clear and on time, she was working very hard during a time of staff shortage on her sites, and I have never get any complaints from her team or client. She is pleasure to work with and I am always looking forward to seeing her on her site."

Bristol Grammar School said:

"Carol is a valued member of our team here at Bristol Grammar School, and I would be happy to support her nomination. She has worked consistently through some staff shortages this year. She supports us with every cleaning request and is always happy to help. We really appreciate her hard work and continued commitment to BGS."

Gloria Adu-Poku who cleans The Pines School, Berkshire

Bernice Anim, from Rapid Clean, said:

"She works well, she is reliable, and a hard-working individual. Gloria is an asset to Rapid Clean."

The Pines School said:

"Gloria is friendly, approachable, and always willing to help if asked."

Fawzia Wafa who cleans The Gateway School, in Oxfordshire

Melania Balza, from Rapid Clean, said:

"She is so helpful and also covers other sites when it is needed. She is reliable, and does a good clean."

The Gateway School said:

"I can say that we have a great team of cleaners in Gateway school. All three of them are really doing well. Fawzia is very popular with the teaching staff not only with her personality but with her work rate and perfection she shows cleaning her areas around the site.. I can only agree with her nomination... She is an outstanding worker and an asset to Rapid Clean."

Sarah Hine who cleans The Dolphin School, in Berkshire

Edina Muller, from Rapid Clean, said:

"She does exceptional work there. She is kind, hardworking and to be honest the whole operation depended on her there. She also covers another school's holiday club and did the deep clean there during last summer. The client still keeps mentioning what an amazing job she did. It is a privilege working with her."

Phanich Faithasang who cleans Tennyson House Surgery, in Essex

Piotr Szulc, from Rapid Clean, said:

"Phanich has a great positive attitude, and she is hard working."

Georgiana Biclineru who cleans Central Surgery Downing Street, in Surrey

Natalia Kalka, from Rapid Clean, said:

"I would like to nominate Georgiana at Central Surgery for her hard work and dedication. She is always reliable, takes pride in her work, and consistently maintains high standards. She is also incredibly helpful, always willing to clean extra with a positive attitude. She truly deserves recognition for her efforts."

Grace Pal who cleans Moatfield Surgery, in West Sussex

Kevin Twinley, from Rapid Clean, said:

"Grace has been so helpful through a difficult time and she's been doing a fantastic job helping out by doing more hours to keep the surgery clean."

Maria Peacock who cleans Sandy Secondary School, in Bedfordshire

Margarida Moreira, from Rapid Clean, said:

"Maria has been very helpful and is always ready to support whenever needed. Although she only joined the company in January, she has already proven to be a very good and reliable member of the team."

Tracey Hunter who cleans Cranford House School, in Oxfordshire

Diana Stone, from Rapid Clean, said:

"Tracey has helped us cover multiple different sites and has managed to turn things around due to her exceptional cleaning standards. She is incredibly committed and even worked on the Good Friday to ensure standards were maintained. Tracey truly deserves recognition for her hard work."

Every nomination this quarter reflects the incredible hard work happening across our teams. From handling emergencies to maintaining exceptional standards day in, day out, your efforts do not go unnoticed.



Congratulations again to Naomi Love, and a big thank you to all of our nominees and the clients who took the time to share their feedback.

We are proud to have such an outstanding team at Rapid – keep up the amazing work!